Privacy Policy

This privacy policy describes the personal data collected or generated (processed) when you use our website ("Elsto"). It also explains how your personal data is used, shared and protected, what choices you have regarding your personal data and how you can contact us.

The company undertakes to all users not to send information contrary to its general conditions, its purpose or the data sent, unless the law obliges it to do so. All information collected that is deemed necessary to complete a transaction will remain confidential. This information may include, but is not limited to, email, name, phone number, address, and other anonymous information. At no time will this information be passed on to third parties, except as required by law.

Sensitive personal data sent via Live Chat, IM, phone calls, emails, text messages or any other type of communication platform used by the company may be recorded and collected by ELSTO.MA. It is strongly recommended that users read these policy statements to understand what information will be collected, used and/or shared if necessary. ELSTO shall not be held liable for any external websites or information that interacts with or is linked to the company.

Non-user-perceivable information may include, but is not limited to, IP addresses, browser types, domain names, access times, and referrals to our website. The information collected is used to make improvements to the site and to generate statistics and measurements relating to the website.


To provide the functionality of sites, apps and services that you request.

We will use your personal data to provide the requested product or service when you use our Sites and Apps. For example, if you make a purchase on ELSTO.MA or participate in an event or promotion, we will contact you using the contact details you have provided to discuss the purchase, event or promotion. . In order to help you solve a problem or answer a question, we may use information about you, such as shipping or payment details, or the product you purchased if you contact our customer service team. . The company uses most of the information provided by users to fulfill orders and deliveries requested by users.

To communicate information about our products, services, events and for other promotional purposes

If you agree, we will send you marketing materials and updates about Elsto products, services, events and other special offers. If you change your mind after giving consent, you can do so at any time. Where permitted by applicable law, we may use the contact details you provide to us if you are an existing customer of ELSTO (for example, if you have placed an order with us) to send you marketing communications about products or comparable ELSTO services (unless you have opted out).

We may use the information you provide to us as well as information from other ELSTO products or services - such as your use of ELSTO Sites and Apps, your visits to or purchases at ELSTO stores, your participation in events and competitions from ELSTO - to personalize communications about products and services that may be of interest to you.